Delete your Somple account
You can delete your account and all data yourself in the app. If you no longer have the app, write to us and we will delete it for you.
In the app
1
Open SettingsIn the Somple app tap Settings.
2
Choose AccountGo to the Account section.
3
Delete account and all dataConfirm. Your account and data are removed straight away.
Without the app
1
Send an emailWrite to contact@somple.io from the address you use to sign in to Somple, with the subject “Delete account”.
2
We confirm the requestWe reply to make sure the request comes from the account owner.
3
We delete the accountWe delete the account and data within 30 days at the latest and confirm by email.
What is deleted
- recordings, transcripts and notes
- tasks, client contacts and documents
- your voice profile
- account and sign-in data
What we may keep
We keep invoices for 5 years because tax law requires it. Backups are cleared in rotation, no later than 30 days after the data is deleted. Details in the privacy policy (Polish).